1. Information We Collect
DayHom Digital Pvt. Ltd. ("we", "us", "our") collects information from you when you visit our website, register for a course, make a purchase, subscribe to our newsletter, or interact with us in any way. The types of information we collect include:
- Personal Information: Name, email address, phone number, billing address, and other details you provide during registration or checkout.
- Payment Information: Payment details processed securely through Razorpay. We do not store your credit/debit card numbers or UPI IDs on our servers.
- Usage Data: IP address, browser type, device information, pages visited, time spent on pages, and other analytics data collected through cookies and similar technologies.
- Communication Data: Messages you send to us via email, WhatsApp, or contact forms on our website.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To deliver and manage your course access and learning experience
- To process payments and send transaction confirmations
- To communicate with you about your account, courses, and updates
- To send marketing communications, promotional offers, and newsletters (with your consent)
- To improve our website, courses, and services based on user behavior and feedback
- To comply with legal obligations and protect against fraud
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with the following service providers who assist us in operating our business:
- Razorpay: For secure payment processing (UPI, credit/debit cards, net banking, wallets)
- Systeme.io / Hostinger Email: For email marketing and automated communication sequences
- Meta (Facebook/Instagram): For advertising optimization through the Meta Pixel. This involves sharing anonymized data about website interactions to improve ad targeting.
- Google Analytics: For website analytics and understanding user behavior. Data is anonymized and aggregated.
- Graphy: For course delivery and access management (where applicable)
4. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience and collect analytics data:
- Essential Cookies: Required for the website to function properly (session management, security).
- Analytics Cookies: Google Analytics 4 (GA4) helps us understand how visitors interact with our website.
- Marketing Cookies: Meta Pixel tracks conversions from our Facebook and Instagram advertising campaigns.
- Tag Management: Google Tag Manager is used to manage and deploy tracking tags efficiently.
You can manage cookie preferences through your browser settings. Disabling certain cookies may affect website functionality.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include SSL encryption, secure payment gateways (Razorpay PCI-DSS compliance), and restricted access to personal data.
6. Your Rights
You have the following rights regarding your personal information:
- Access: You can request a copy of the personal data we hold about you.
- Correction: You can request correction of any inaccurate or incomplete data.
- Deletion: You can request deletion of your personal data, subject to legal obligations.
- Opt-Out: You can unsubscribe from marketing communications at any time by clicking the "unsubscribe" link in our emails or contacting us directly.
7. Third-Party Links
Our website may contain links to third-party websites (YouTube, Instagram, Facebook, etc.). We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies.
8. Children's Privacy
Our services are not directed at individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected data from a child under 13, we will take steps to delete it promptly.
9. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Course access data is retained for the duration of your lifetime access period.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically. Continued use of our website after changes constitutes acceptance of the updated policy.
11. Governing Law & Contact
This Privacy Policy is governed by the laws of India, including the Information Technology Act, 2000 and its amendments. For any questions, concerns, or requests regarding your personal data, please contact us:
- Email: contact@dayhomdigital.com
- Address: DayHom Digital Pvt. Ltd., Nawabganj, Kanpur, UP, India
