ROP Refund Policy \u2014 DayHom Digital<\/title>\r\n<meta name=\"description\" content=\"Refund policy for the Result-Oriented Program (ROP) by DayHom Digital Private Limited.\">\r\n<link rel=\"canonical\" href=\"https:\/\/dayhomdigital.com\/training\/rop-refund-policy\/\">\r\n<link rel=\"preconnect\" href=\"https:\/\/fonts.googleapis.com\">\r\n<link rel=\"preconnect\" href=\"https:\/\/fonts.gstatic.com\" crossorigin>\r\n<link href=\"https:\/\/fonts.googleapis.com\/css2?family=Fraunces:opsz,wght@9..144,500;9..144,600;9..144,700&family=Manrope:wght@400;500;600;700;800&display=swap\" rel=\"stylesheet\">\r\n\r\n<style>\r\n\/* ============================================================\r\n DESIGN TOKENS\r\n ============================================================ *\/\r\n:root{\r\n --red: #D8351F;\r\n --red-dark: #A9280F;\r\n --red-tint: #FBE7E2;\r\n --red-tint-2: #FCEFEC;\r\n --ink: #1B1815;\r\n --ink-soft: #55504A;\r\n --ink-faint: #8A8378;\r\n --paper: #FAF7F2;\r\n --paper-2: #F1ECE3;\r\n --line: rgba(27,24,21,0.10);\r\n --line-strong: rgba(27,24,21,0.18);\r\n --white: #ffffff;\r\n --green: #2E7D4F;\r\n\r\n --font-display: 'Fraunces', Georgia, serif;\r\n --font-body: 'Manrope', -apple-system, sans-serif;\r\n\r\n --radius: 14px;\r\n --radius-sm: 8px;\r\n --container: 880px;\r\n}\r\n\r\n\/* ============================================================\r\n RESET & BASE\r\n ============================================================ *\/\r\n*{ margin:0; 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align-items:center; gap:9px;\r\n padding: 14px 26px; border-radius:999px;\r\n font-family: var(--font-body); font-weight:700; font-size:14.5px;\r\n text-decoration:none; white-space:nowrap;\r\n transition: transform .18s ease, box-shadow .18s ease, background .18s ease;\r\n border:none; cursor:pointer;\r\n}\r\n.btn svg{ width:16px; height:16px; }\r\n.btn-primary{\r\n background: var(--red); color:#fff;\r\n box-shadow: 0 8px 22px rgba(216,53,31,0.35);\r\n}\r\n.btn-primary:hover{ background: var(--red-dark); transform: translateY(-2px); box-shadow: 0 12px 26px rgba(216,53,31,0.42); }\r\n.btn-ghost{\r\n background: rgba(250,247,242,0.08); color:#fff; border:1px solid rgba(250,247,242,0.2);\r\n}\r\n.btn-ghost:hover{ background: rgba(250,247,242,0.14); }\r\n\r\n\/* --- floating back-to-checkout (mobile-friendly quick access) --- *\/\r\n.quick-checkout{\r\n position: fixed; right:24px; bottom:24px; z-index:50;\r\n opacity:0; transform: translateY(12px) scale(.96); pointer-events:none;\r\n transition: opacity .25s ease, transform .25s ease;\r\n}\r\n.quick-checkout.is-visible{ opacity:1; transform:none; pointer-events:auto; }\r\n.quick-checkout .btn{ padding:12px 20px; font-size:13.5px; }\r\n\r\n\/* --- contact strip --- *\/\r\n.contact-strip{\r\n display:flex; gap:28px; flex-wrap:wrap; padding: 28px 0 0;\r\n font-size:13.5px; color: var(--ink-faint);\r\n}\r\n.contact-strip a{ color: var(--ink-soft); text-decoration:none; font-weight:600; }\r\n.contact-strip a:hover{ color: var(--red); }\r\n\r\n\/* ============================================================\r\n RESPONSIVE \u2014 MOBILE\r\n ============================================================ *\/\r\n@media (max-width: 760px){\r\n .summary-grid{ grid-template-columns: 1fr; }\r\n .toc ol{ grid-template-columns: 1fr; }\r\n .cta-band .inner{ flex-direction:column; align-items:flex-start; }\r\n}\r\n@media (max-width: 560px){\r\n .cta-band{ padding:30px 22px; }\r\n .quick-checkout{ left:16px; right:16px; }\r\n .quick-checkout .btn{ width:100%; justify-content:center; }\r\n}\r\n<\/style>\r\n<\/head>\r\n<body>\r\n\r\n<div class=\"notice-bar\">\r\n <strong>Result-Oriented Program (ROP)<\/strong> \u2014 Refund Policy \u00b7 Last reviewed with the Service Agreement dated on file\r\n<\/div>\r\n\r\n<header class=\"site-header\">\r\n <div class=\"wrap\">\r\n <a class=\"logo\" href=\"https:\/\/dayhomdigital.com\/\">\r\n <span class=\"mark\">\r\n <svg viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M3 11.5L12 4l9 7.5\" stroke=\"#fff\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><path d=\"M5.5 10v9a1 1 0 0 0 1 1H10v-5.5a1 1 0 0 1 1-1h2a1 1 0 0 1 1 1V20h3.5a1 1 0 0 0 1-1v-9\" stroke=\"#fff\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg>\r\n <\/span>\r\n <span class=\"word\">DayHom<span> Digital<\/span><\/span>\r\n <\/a>\r\n <span class=\"header-tag\">Private & Confidential<\/span>\r\n <\/div>\r\n<\/header>\r\n\r\n<main>\r\n <section class=\"hero\">\r\n <div class=\"wrap\">\r\n <span class=\"eyebrow\">Legal \u00b7 Refund Policy<\/span>\r\n <h1>ROP Refund Policy<\/h1>\r\n <p class=\"lede\">This policy explains how refunds work under the Result-Oriented Program (ROP) \u2014 a limited-scope, first-sale Amazon service engagement provided by DayHom Digital Private Limited. It should be read together with your ROP Service Agreement.<\/p>\r\n <div class=\"hero-meta\">\r\n <span class=\"item\">Service Provider \u2014 <b>DayHom Digital Private Limited<\/b><\/span>\r\n <span class=\"item\">Program \u2014 <b>Result-Oriented Program (ROP)<\/b><\/span>\r\n <span class=\"item\">Platform \u2014 <b>Amazon<\/b><\/span>\r\n <span class=\"item\">Governing Law \u2014 <b>India<\/b><\/span>\r\n <\/div>\r\n <\/div>\r\n <\/section>\r\n\r\n <div class=\"wrap\">\r\n\r\n <div class=\"summary-card\">\r\n <h2>The short version<\/h2>\r\n <p class=\"sub\">A quick summary \u2014 the full clauses below take precedence.<\/p>\r\n <div class=\"summary-grid\">\r\n <div class=\"summary-row\"><span class=\"label\">Program type<\/span><span class=\"val\">Limited-scope, first-sale service<\/span><\/div>\r\n <div class=\"summary-row\"><span class=\"label\">Core commitment<\/span><span class=\"val\">First Qualifying Amazon Sale<\/span><\/div>\r\n <div class=\"summary-row\"><span class=\"label\">Performance period<\/span><span class=\"val\">30 days from Commencement Date<\/span><\/div>\r\n <div class=\"summary-row\"><span class=\"label\">Cancellation<\/span><span class=\"val\">Not available once accepted<\/span><\/div>\r\n <div class=\"summary-row total\"><span class=\"label\">Refund status once payment is made<\/span><span class=\"val\">Non-refundable, subject to mandatory law<\/span><\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n <nav class=\"toc\" id=\"toc\">\r\n <h3>On this page<\/h3>\r\n <ol>\r\n <li><a href=\"#nature\">What the ROP is<\/a><\/li>\r\n <li><a href=\"#fee\">Professional service fee<\/a><\/li>\r\n <li><a href=\"#no-cancellation\">No-cancellation policy<\/a><\/li>\r\n <li><a href=\"#no-refund\">When no refund applies<\/a><\/li>\r\n <li><a href=\"#covers\">What the fee covers<\/a><\/li>\r\n <li><a href=\"#completion\">Service completion<\/a><\/li>\r\n <li><a href=\"#suspension\">Suspension & termination<\/a><\/li>\r\n <li><a href=\"#exceptions\">Statutory rights & exceptions<\/a><\/li>\r\n <\/ol>\r\n <\/nav>\r\n\r\n <div class=\"policy\">\r\n\r\n <div class=\"section\" id=\"nature\">\r\n <div class=\"section-head\">\r\n <span class=\"section-num\">01<\/span>\r\n <h2>What the ROP is<\/h2>\r\n <\/div>\r\n <p>The Result-Oriented Program (ROP) is a limited-scope, result-oriented Amazon service engagement that assists the Client with technical setup, listing preparation, optimisation, launch, and sales-oriented implementation of one eligible product on Amazon.<\/p>\r\n <p>The ROP is specifically structured around achieving the Client's <strong>First Qualifying Amazon Sale<\/strong> \u2014 a genuine customer order for the eligible product, placed through the Client's Amazon Seller account, recorded by Amazon as an order\/sale, and not cancelled, rejected, or otherwise invalidated.<\/p>\r\n <div class=\"callout info\">\r\n <svg viewBox=\"0 0 24 24\" fill=\"none\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><circle cx=\"12\" cy=\"12\" r=\"9\"\/><path d=\"M12 8v5M12 16h.01\"\/><\/svg>\r\n <p><strong>Not an ongoing service<\/strong>This is not a monthly account-management agreement, subscription, retainer, or permanent Amazon management arrangement. It concludes once the ROP objective is met.<\/p>\r\n <\/div>\r\n <\/div>\r\n\r\n <div class=\"section\" id=\"fee\">\r\n <div class=\"section-head\">\r\n <span class=\"section-num\">02<\/span>\r\n <h2>Professional service fee<\/h2>\r\n <\/div>\r\n <p>The fee for the ROP is fixed at the time of engagement and covers the full scope described in your Service Agreement \u2014 Amazon Seller account setup, product listing creation, listing optimisation, product listing images, technical implementation, and product launch activities.<\/p>\r\n <table class=\"fee-table\">\r\n <tr><td>Professional Service Fee<\/td><td>\u20b925,000<\/td><\/tr>\r\n <tr><td>GST @ 18%<\/td><td>\u20b94,500<\/td><\/tr>\r\n <tr class=\"total\"><td>Total Payable<\/td><td>\u20b929,500<\/td><\/tr>\r\n <\/table>\r\n <\/div>\r\n\r\n <div class=\"section\" id=\"no-cancellation\">\r\n <div class=\"section-head\">\r\n <span class=\"section-num\">03<\/span>\r\n <h2>No-cancellation policy<\/h2>\r\n <\/div>\r\n <p>The ROP is a committed professional service engagement. Once payment has been made and the engagement accepted by DayHom Digital, the Client does not have a unilateral contractual right to cancel merely because the Client:<\/p>\r\n <ul>\r\n <li>Changes their mind, business plans, product, or strategy<\/li>\r\n <li>Becomes unavailable, or stops responding or cooperating<\/li>\r\n <li>Decides not to continue with the program<\/li>\r\n <li>Experiences personal or business circumstances<\/li>\r\n <\/ul>\r\n <p>Failure or refusal by the Client to continue cooperation does not automatically end payment obligations or create a refund entitlement.<\/p>\r\n <\/div>\r\n\r\n <div class=\"section\" id=\"no-refund\">\r\n <div class=\"section-head\">\r\n <span class=\"section-num\">04<\/span>\r\n <h2>When no refund applies<\/h2>\r\n <\/div>\r\n <p>No refund is payable merely because the Client:<\/p>\r\n <ul>\r\n <li>Changes their mind, or changes plans or product<\/li>\r\n <li>Stops responding or cooperating with the implementation process<\/li>\r\n <li>Decides not to continue, or discontinues the business<\/li>\r\n <li>Fails to provide information, documents, access, or approvals<\/li>\r\n <li>Fails to maintain sufficient inventory<\/li>\r\n <li>Fails to make third-party payments (e.g. Amazon fees)<\/li>\r\n <li>Decides not to sell the product after all<\/li>\r\n <li>Is dissatisfied with general marketplace conditions<\/li>\r\n <li>Experiences personal or business circumstances affecting participation<\/li>\r\n <\/ul>\r\n <div class=\"callout warn\">\r\n <svg viewBox=\"0 0 24 24\" fill=\"none\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M12 9v4M12 17h.01\"\/><path d=\"M10.29 3.86 1.82 18a2 2 0 0 0 1.71 3h16.94a2 2 0 0 0 1.71-3L13.71 3.86a2 2 0 0 0-3.42 0Z\"\/><\/svg>\r\n <p><strong>Payments are non-refundable<\/strong>Payments made toward the ROP are non-refundable, subject to any applicable mandatory law. No refund arises solely because the Client elects not to continue participation or fails to cooperate.<\/p>\r\n <\/div>\r\n <\/div>\r\n\r\n <div class=\"section\" id=\"covers\">\r\n <div class=\"section-head\">\r\n <span class=\"section-num\">05<\/span>\r\n <h2>What the fee covers<\/h2>\r\n <\/div>\r\n <p>The professional service fee covers DayHom Digital's committed resources, implementation work, expertise, operational capacity, and service engagement for the ROP \u2014 regardless of whether the Client ultimately continues to participate through to the First Qualifying Sale.<\/p>\r\n <p>DayHom Digital uses its professional expertise, implementation resources, systems, and processes to work toward the First Qualifying Sale within 30 days of the applicable Commencement Date, subject to the Client's full and timely cooperation. Beyond the First Qualifying Sale, DayHom Digital does not guarantee any specific number of sales, or long-term sales, revenue, profit, ranking, traffic, or marketplace performance.<\/p>\r\n <\/div>\r\n\r\n <div class=\"section\" id=\"completion\">\r\n <div class=\"section-head\">\r\n <span class=\"section-num\">06<\/span>\r\n <h2>Service completion<\/h2>\r\n <\/div>\r\n <p>The ROP is considered successfully completed upon achievement of the First Qualifying Sale, subject to reasonable confirmation through the Client's Amazon Seller account or other Amazon record.<\/p>\r\n <div class=\"callout ok\">\r\n <svg viewBox=\"0 0 24 24\" fill=\"none\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M20 6 9 17l-5-5\"\/><\/svg>\r\n <p><strong>Upon completion<\/strong>The ROP objective is fulfilled, the engagement is complete, no ongoing monthly management obligation arises, and no future-sales commitment arises. Any further service \u2014 ongoing account management, continuous listing or creative work, long-term PPC, and similar \u2014 requires a separate written agreement and commercial terms.<\/p>\r\n <\/div>\r\n <\/div>\r\n\r\n <div class=\"section\" id=\"suspension\">\r\n <div class=\"section-head\">\r\n <span class=\"section-num\">07<\/span>\r\n <h2>Suspension & termination<\/h2>\r\n <\/div>\r\n <p>DayHom Digital may pause implementation where required information, access, or approvals are unavailable, payment is outstanding, documentation is incomplete, eligibility is unresolved, Amazon restricts the account or product, continued implementation becomes technically unavailable, or the Client materially breaches the Agreement.<\/p>\r\n <p>DayHom Digital may also suspend or terminate the engagement where the Client materially breaches the Agreement, provides false or fraudulent information, fails to provide essential information, access, or payment, requests unlawful or prohibited activity, repeatedly fails to cooperate, misuses DayHom Digital's work or systems, or engages in abusive, threatening, or inappropriate conduct toward personnel.<\/p>\r\n <p>Termination or suspension arising from a Client breach does not create a refund obligation, subject to applicable mandatory law.<\/p>\r\n <\/div>\r\n\r\n <div class=\"section\" id=\"exceptions\">\r\n <div class=\"section-head\">\r\n <span class=\"section-num\">08<\/span>\r\n <h2>Statutory rights & exceptions<\/h2>\r\n <\/div>\r\n <p>Nothing in this policy is intended to restrict any mandatory statutory right or remedy available to the Client under applicable Indian law. Where a provision of this policy would otherwise conflict with a mandatory legal right, the statutory right prevails to that extent.<\/p>\r\n <p>DayHom Digital's aggregate contractual liability arising directly from the ROP Service Agreement does not exceed the professional service fee actually received. DayHom Digital is not responsible for losses arising from Amazon's own decisions or restrictions, marketplace changes, product or inventory issues, third-party platform failures, or circumstances beyond its reasonable control.<\/p>\r\n <div class=\"ack-list\">\r\n <div class=\"ack-item\">\r\n <svg viewBox=\"0 0 24 24\" fill=\"none\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M20 6 9 17l-5-5\"\/><\/svg>\r\n <span>This policy reflects the Client Acknowledgement signed as part of the ROP Service Agreement.<\/span>\r\n <\/div>\r\n <div class=\"ack-item\">\r\n <svg viewBox=\"0 0 24 24\" fill=\"none\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M20 6 9 17l-5-5\"\/><\/svg>\r\n <span>Disputes are first addressed through good-faith direct or management-level discussion, per the Agreement's dispute resolution terms.<\/span>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n <\/div>\r\n\r\n <div class=\"cta-band\">\r\n <div class=\"inner\">\r\n <div>\r\n <h2>Have questions before you continue?<\/h2>\r\n <p>Talk to our team about your specific situation, or head back to complete your checkout for the Result-Oriented Program.<\/p>\r\n <\/div>\r\n <div style=\"display:flex; gap:12px; flex-wrap:wrap;\">\r\n <a class=\"btn btn-ghost\" href=\"mailto:help@dayhomdigital.com\">Contact Support<\/a>\r\n <a class=\"btn btn-primary\" href=\"https:\/\/dayhomdigital.com\/training\/step\/asr\/\">\r\n <svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M19 12H5M12 19l-7-7 7-7\"\/><\/svg>\r\n Back to Checkout\r\n <\/a>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n <div class=\"contact-strip\">\r\n <span>DayHom Digital Private Limited<\/span>\r\n <a href=\"mailto:help@dayhomdigital.com\">help@dayhomdigital.com<\/a>\r\n <a href=\"tel:+919140641723\">+91 91406 41723<\/a>\r\n <span>CIN U85500UP2025PTC238544 \u00b7 GSTIN 09AAMCD2477R1ZP<\/span>\r\n <\/div>\r\n\r\n <\/div>\r\n<\/main>\r\n\r\n\r\n<div class=\"quick-checkout\" id=\"quickCheckout\">\r\n <a class=\"btn btn-primary\" href=\"https:\/\/dayhomdigital.com\/training\/step\/asr\/\">\r\n <svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M19 12H5M12 19l-7-7 7-7\"\/><\/svg>\r\n Back to Checkout\r\n <\/a>\r\n<\/div>\r\n\r\n<script>\r\n(function(){\r\n \/\/ Reveal sections on scroll\r\n var sections = document.querySelectorAll('.section');\r\n var revealObserver = new IntersectionObserver(function(entries){\r\n entries.forEach(function(entry){\r\n if (entry.isIntersecting) entry.target.classList.add('in-view');\r\n });\r\n }, { threshold: 0.12, rootMargin: '0px 0px -60px 0px' });\r\n sections.forEach(function(s){ revealObserver.observe(s); });\r\n\r\n \/\/ Active TOC link highlighting\r\n var tocLinks = document.querySelectorAll('#toc a');\r\n var tocMap = {};\r\n tocLinks.forEach(function(link){\r\n tocMap[link.getAttribute('href').slice(1)] = link;\r\n });\r\n var tocObserver = new IntersectionObserver(function(entries){\r\n entries.forEach(function(entry){\r\n var link = tocMap[entry.target.id];\r\n if (!link) return;\r\n if (entry.isIntersecting) {\r\n tocLinks.forEach(function(l){ l.classList.remove('active'); });\r\n link.classList.add('active');\r\n }\r\n });\r\n }, { threshold: 0.5, rootMargin: '-90px 0px -50% 0px' });\r\n sections.forEach(function(s){ tocObserver.observe(s); });\r\n\r\n \/\/ Floating quick-checkout button appears after scrolling past the hero\r\n var quick = document.getElementById('quickCheckout');\r\n var hero = document.querySelector('.hero');\r\n if (quick && hero){\r\n var quickObserver = new IntersectionObserver(function(entries){\r\n entries.forEach(function(entry){ quick.classList.toggle('is-visible', !entry.isIntersecting); });\r\n }, { threshold: 0 });\r\n quickObserver.observe(hero);\r\n }\r\n})();\r\n<\/script>\r\n\r\n<\/body>\r\n<\/html>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>ROP Refund Policy \u2014 DayHom Digital Result-Oriented Program (ROP) \u2014 Refund Policy \u00b7 Last reviewed with the Service Agreement dated on file DayHom Digital Private & Confidential Legal \u00b7 Refund Policy ROP Refund Policy This policy explains how refunds work under the Result-Oriented Program (ROP) \u2014 a limited-scope, first-sale Amazon service engagement provided by DayHom […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_canvas","meta":{"footnotes":""},"class_list":["post-100044","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/dayhomdigital.com\/training\/wp-json\/wp\/v2\/pages\/100044","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/dayhomdigital.com\/training\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/dayhomdigital.com\/training\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/dayhomdigital.com\/training\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/dayhomdigital.com\/training\/wp-json\/wp\/v2\/comments?post=100044"}],"version-history":[{"count":4,"href":"https:\/\/dayhomdigital.com\/training\/wp-json\/wp\/v2\/pages\/100044\/revisions"}],"predecessor-version":[{"id":100053,"href":"https:\/\/dayhomdigital.com\/training\/wp-json\/wp\/v2\/pages\/100044\/revisions\/100053"}],"wp:attachment":[{"href":"https:\/\/dayhomdigital.com\/training\/wp-json\/wp\/v2\/media?parent=100044"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}

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\n\t\t\t\t\t\r\n\r\n\r\n\r\n\r\nROP Refund Policy \u2014 DayHom Digital<\/title>\r\n<meta name=\"description\" content=\"Refund policy for the Result-Oriented Program (ROP) by DayHom Digital Private Limited.\">\r\n<link rel=\"canonical\" href=\"https:\/\/dayhomdigital.com\/training\/rop-refund-policy\/\">\r\n<link rel=\"preconnect\" href=\"https:\/\/fonts.googleapis.com\">\r\n<link rel=\"preconnect\" href=\"https:\/\/fonts.gstatic.com\" crossorigin>\r\n<link href=\"https:\/\/fonts.googleapis.com\/css2?family=Fraunces:opsz,wght@9..144,500;9..144,600;9..144,700&family=Manrope:wght@400;500;600;700;800&display=swap\" rel=\"stylesheet\">\r\n\r\n<style>\r\n\/* ============================================================\r\n DESIGN TOKENS\r\n ============================================================ *\/\r\n:root{\r\n --red: #D8351F;\r\n --red-dark: #A9280F;\r\n --red-tint: #FBE7E2;\r\n --red-tint-2: #FCEFEC;\r\n --ink: #1B1815;\r\n --ink-soft: #55504A;\r\n --ink-faint: #8A8378;\r\n --paper: #FAF7F2;\r\n --paper-2: #F1ECE3;\r\n --line: rgba(27,24,21,0.10);\r\n --line-strong: rgba(27,24,21,0.18);\r\n --white: #ffffff;\r\n --green: #2E7D4F;\r\n\r\n --font-display: 'Fraunces', Georgia, serif;\r\n --font-body: 'Manrope', -apple-system, sans-serif;\r\n\r\n --radius: 14px;\r\n --radius-sm: 8px;\r\n --container: 880px;\r\n}\r\n\r\n\/* ============================================================\r\n RESET & BASE\r\n ============================================================ *\/\r\n*{ margin:0; padding:0; box-sizing:border-box; }\r\nhtml{ scroll-behavior:smooth; }\r\nbody{\r\n font-family: var(--font-body);\r\n background: var(--paper);\r\n color: var(--ink);\r\n line-height:1.65;\r\n -webkit-font-smoothing: antialiased;\r\n}\r\nimg{ max-width:100%; display:block; }\r\na{ color:inherit; }\r\n\r\n\/* ============================================================\r\n TYPOGRAPHY SCALE\r\n ============================================================ *\/\r\nh1,h2,h3{ font-family: var(--font-display); color: var(--ink); letter-spacing:-0.01em; }\r\nh1{ font-weight:600; font-size: clamp(30px, 4.4vw, 46px); line-height:1.12; }\r\nh2{ font-weight:600; font-size: clamp(20px, 2.6vw, 25px); line-height:1.3; }\r\nh3{ font-weight:600; font-size: 16.5px; }\r\np{ color: var(--ink-soft); font-size: 15.5px; }\r\n.eyebrow{\r\n font-size:12px; letter-spacing:.14em; text-transform:uppercase;\r\n font-weight:700; color: var(--red);\r\n}\r\n\r\n\/* ============================================================\r\n LAYOUT UTILITIES\r\n ============================================================ *\/\r\n.wrap{ max-width: var(--container); margin:0 auto; padding: 0 28px; }\r\n.stack{ display:flex; flex-direction:column; }\r\n\r\n\/* ============================================================\r\n COMPONENTS\r\n ============================================================ *\/\r\n\r\n\/* --- top notice bar --- *\/\r\n.notice-bar{\r\n background: var(--ink);\r\n color: rgba(250,247,242,0.86);\r\n font-size:13px;\r\n text-align:center;\r\n padding:9px 16px;\r\n letter-spacing:.01em;\r\n}\r\n.notice-bar strong{ color:#fff; }\r\n\r\n\/* --- header --- *\/\r\n.site-header{\r\n background: var(--paper);\r\n border-bottom:1px solid var(--line);\r\n position: sticky;\r\n top:0;\r\n z-index: 40;\r\n backdrop-filter: blur(6px);\r\n}\r\n.site-header .wrap{\r\n display:flex; align-items:center; justify-content:space-between;\r\n padding-top:16px; padding-bottom:16px;\r\n}\r\n.logo{ display:flex; align-items:center; gap:10px; text-decoration:none; }\r\n.logo .mark{\r\n width:32px; height:32px; border-radius:8px;\r\n background: linear-gradient(155deg, var(--red), var(--red-dark));\r\n display:flex; align-items:center; justify-content:center; flex-shrink:0;\r\n}\r\n.logo .mark svg{ width:17px; height:17px; }\r\n.logo .word{ font-family: var(--font-display); font-weight:600; font-size:18px; color:var(--ink); }\r\n.logo .word span{ color: var(--red); font-weight:500; }\r\n.header-tag{\r\n font-size:12.5px; font-weight:600; color: var(--ink-faint);\r\n border:1px solid var(--line-strong); padding:6px 12px; border-radius:999px;\r\n}\r\n\r\n\/* --- hero --- *\/\r\n.hero{\r\n padding: 56px 0 40px;\r\n border-bottom:1px solid var(--line);\r\n position:relative;\r\n overflow:hidden;\r\n}\r\n.hero::before{\r\n content:\"\";\r\n position:absolute; top:-140px; right:-140px;\r\n width:380px; height:380px; border-radius:50%;\r\n background: radial-gradient(circle, var(--red-tint), transparent 70%);\r\n pointer-events:none;\r\n}\r\n.hero .wrap{ position:relative; }\r\n.hero .eyebrow{ margin-bottom:16px; display:inline-block; }\r\n.hero h1{ max-width:640px; margin-bottom:16px; }\r\n.hero .lede{ max-width: 560px; 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font-weight:600; }\r\n\r\n\/* --- policy sections --- *\/\r\n.policy{ padding: 48px 0 20px; }\r\n.section{\r\n padding: 34px 0;\r\n border-bottom:1px solid var(--line);\r\n scroll-margin-top: 90px;\r\n opacity:0; transform: translateY(14px);\r\n transition: opacity .55s ease, transform .55s ease;\r\n}\r\n.section.in-view{ opacity:1; transform:none; }\r\n.section:last-child{ border-bottom:none; }\r\n.section-head{ display:flex; align-items:center; gap:12px; margin-bottom:14px; }\r\n.section-num{\r\n font-family: var(--font-display); font-weight:600; font-size:13px; color: var(--red);\r\n width:30px; height:30px; border-radius:50%; border:1.5px solid var(--red-tint);\r\n display:flex; align-items:center; justify-content:center; flex-shrink:0;\r\n background: var(--red-tint-2);\r\n}\r\n.section p{ margin-bottom:12px; }\r\n.section p:last-child{ margin-bottom:0; }\r\n.section ul{ margin: 6px 0 14px 0; padding-left:0; list-style:none; }\r\n.section ul li{\r\n font-size:15px; color: var(--ink-soft); padding-left:22px; position:relative; margin-bottom:9px; line-height:1.55;\r\n}\r\n.section ul li::before{\r\n content:\"\"; position:absolute; left:0; top:8px; width:6px; height:6px; border-radius:50%; background: var(--red);\r\n}\r\n.section strong{ color: var(--ink); font-weight:700; }\r\n\r\n\/* --- callout boxes --- *\/\r\n.callout{\r\n border-radius: var(--radius-sm);\r\n padding: 18px 20px;\r\n margin: 16px 0;\r\n font-size:14.5px;\r\n border:1px solid;\r\n display:flex; gap:12px;\r\n}\r\n.callout svg{ width:18px; height:18px; flex-shrink:0; margin-top:2px; }\r\n.callout.warn{ background: var(--red-tint-2); border-color: var(--red-tint); color: var(--ink); }\r\n.callout.warn svg{ stroke: var(--red); }\r\n.callout.info{ background: var(--paper-2); border-color: var(--line-strong); color: var(--ink-soft); }\r\n.callout.info svg{ stroke: var(--ink-faint); }\r\n.callout.ok{ background: #EEF6F0; border-color: #D4E9DA; color: var(--ink); }\r\n.callout.ok svg{ stroke: var(--green); }\r\n.callout p{ margin:0; font-size:14.5px; color:inherit; }\r\n.callout strong{ display:block; margin-bottom:3px; font-size:13.5px; letter-spacing:.02em; text-transform:uppercase; }\r\n\r\n\/* --- fee table --- *\/\r\n.fee-table{\r\n width:100%; border-collapse:collapse; margin: 14px 0 6px; font-size:14.5px;\r\n border:1px solid var(--line-strong); border-radius: var(--radius-sm); overflow:hidden;\r\n}\r\n.fee-table td{ padding:12px 16px; border-bottom:1px solid var(--line); }\r\n.fee-table tr:last-child td{ border-bottom:none; }\r\n.fee-table td:first-child{ color: var(--ink-soft); }\r\n.fee-table td:last-child{ text-align:right; font-weight:700; color: var(--ink); }\r\n.fee-table tr.total td{ background: var(--red-tint-2); }\r\n.fee-table tr.total td:last-child{ color: var(--red); font-size:16px; }\r\n\r\n\/* --- acknowledgement checklist --- *\/\r\n.ack-list{ display:grid; gap:10px; margin-top:14px; }\r\n.ack-item{\r\n display:flex; gap:10px; align-items:flex-start;\r\n background: var(--white); border:1px solid var(--line); border-radius: var(--radius-sm);\r\n padding:12px 14px; font-size:14px; color: var(--ink-soft);\r\n}\r\n.ack-item svg{ width:16px; height:16px; flex-shrink:0; margin-top:2px; stroke: var(--green); }\r\n\r\n\/* --- CTA band --- *\/\r\n.cta-band{\r\n margin: 20px 0 60px;\r\n background: linear-gradient(155deg, var(--ink) 0%, #2A241F 100%);\r\n border-radius: var(--radius);\r\n padding: 40px 36px;\r\n color: #fff;\r\n position:relative;\r\n overflow:hidden;\r\n}\r\n.cta-band::before{\r\n content:\"\"; position:absolute; bottom:-100px; left:-60px; width:280px; height:280px;\r\n border-radius:50%; background: radial-gradient(circle, rgba(216,53,31,0.4), transparent 70%);\r\n}\r\n.cta-band .inner{ position:relative; display:flex; align-items:center; justify-content:space-between; gap:24px; flex-wrap:wrap; }\r\n.cta-band h2{ color:#fff; margin-bottom:8px; font-size: clamp(19px, 2.4vw, 23px); }\r\n.cta-band p{ color: rgba(250,247,242,0.68); font-size:14.5px; max-width:420px; }\r\n.btn{\r\n display:inline-flex; align-items:center; gap:9px;\r\n padding: 14px 26px; border-radius:999px;\r\n font-family: var(--font-body); font-weight:700; font-size:14.5px;\r\n text-decoration:none; white-space:nowrap;\r\n transition: transform .18s ease, box-shadow .18s ease, background .18s ease;\r\n border:none; cursor:pointer;\r\n}\r\n.btn svg{ width:16px; height:16px; }\r\n.btn-primary{\r\n background: var(--red); color:#fff;\r\n box-shadow: 0 8px 22px rgba(216,53,31,0.35);\r\n}\r\n.btn-primary:hover{ background: var(--red-dark); transform: translateY(-2px); box-shadow: 0 12px 26px rgba(216,53,31,0.42); }\r\n.btn-ghost{\r\n background: rgba(250,247,242,0.08); color:#fff; border:1px solid rgba(250,247,242,0.2);\r\n}\r\n.btn-ghost:hover{ background: rgba(250,247,242,0.14); }\r\n\r\n\/* --- floating back-to-checkout (mobile-friendly quick access) --- *\/\r\n.quick-checkout{\r\n position: fixed; right:24px; bottom:24px; z-index:50;\r\n opacity:0; transform: translateY(12px) scale(.96); pointer-events:none;\r\n transition: opacity .25s ease, transform .25s ease;\r\n}\r\n.quick-checkout.is-visible{ opacity:1; transform:none; pointer-events:auto; }\r\n.quick-checkout .btn{ padding:12px 20px; font-size:13.5px; }\r\n\r\n\/* --- contact strip --- *\/\r\n.contact-strip{\r\n display:flex; gap:28px; flex-wrap:wrap; padding: 28px 0 0;\r\n font-size:13.5px; color: var(--ink-faint);\r\n}\r\n.contact-strip a{ color: var(--ink-soft); text-decoration:none; font-weight:600; }\r\n.contact-strip a:hover{ color: var(--red); }\r\n\r\n\/* ============================================================\r\n RESPONSIVE \u2014 MOBILE\r\n ============================================================ *\/\r\n@media (max-width: 760px){\r\n .summary-grid{ grid-template-columns: 1fr; }\r\n .toc ol{ grid-template-columns: 1fr; }\r\n .cta-band .inner{ flex-direction:column; align-items:flex-start; }\r\n}\r\n@media (max-width: 560px){\r\n .cta-band{ padding:30px 22px; }\r\n .quick-checkout{ left:16px; right:16px; }\r\n .quick-checkout .btn{ width:100%; justify-content:center; }\r\n}\r\n<\/style>\r\n<\/head>\r\n<body>\r\n\r\n<div class=\"notice-bar\">\r\n <strong>Result-Oriented Program (ROP)<\/strong> \u2014 Refund Policy \u00b7 Last reviewed with the Service Agreement dated on file\r\n<\/div>\r\n\r\n<header class=\"site-header\">\r\n <div class=\"wrap\">\r\n <a class=\"logo\" href=\"https:\/\/dayhomdigital.com\/\">\r\n <span class=\"mark\">\r\n <svg viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M3 11.5L12 4l9 7.5\" stroke=\"#fff\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><path d=\"M5.5 10v9a1 1 0 0 0 1 1H10v-5.5a1 1 0 0 1 1-1h2a1 1 0 0 1 1 1V20h3.5a1 1 0 0 0 1-1v-9\" stroke=\"#fff\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg>\r\n <\/span>\r\n <span class=\"word\">DayHom<span> Digital<\/span><\/span>\r\n <\/a>\r\n <span class=\"header-tag\">Private & Confidential<\/span>\r\n <\/div>\r\n<\/header>\r\n\r\n<main>\r\n <section class=\"hero\">\r\n <div class=\"wrap\">\r\n <span class=\"eyebrow\">Legal \u00b7 Refund Policy<\/span>\r\n <h1>ROP Refund Policy<\/h1>\r\n <p class=\"lede\">This policy explains how refunds work under the Result-Oriented Program (ROP) \u2014 a limited-scope, first-sale Amazon service engagement provided by DayHom Digital Private Limited. It should be read together with your ROP Service Agreement.<\/p>\r\n <div class=\"hero-meta\">\r\n <span class=\"item\">Service Provider \u2014 <b>DayHom Digital Private Limited<\/b><\/span>\r\n <span class=\"item\">Program \u2014 <b>Result-Oriented Program (ROP)<\/b><\/span>\r\n <span class=\"item\">Platform \u2014 <b>Amazon<\/b><\/span>\r\n <span class=\"item\">Governing Law \u2014 <b>India<\/b><\/span>\r\n <\/div>\r\n <\/div>\r\n <\/section>\r\n\r\n <div class=\"wrap\">\r\n\r\n <div class=\"summary-card\">\r\n <h2>The short version<\/h2>\r\n <p class=\"sub\">A quick summary \u2014 the full clauses below take precedence.<\/p>\r\n <div class=\"summary-grid\">\r\n <div class=\"summary-row\"><span class=\"label\">Program type<\/span><span class=\"val\">Limited-scope, first-sale service<\/span><\/div>\r\n <div class=\"summary-row\"><span class=\"label\">Core commitment<\/span><span class=\"val\">First Qualifying Amazon Sale<\/span><\/div>\r\n <div class=\"summary-row\"><span class=\"label\">Performance period<\/span><span class=\"val\">30 days from Commencement Date<\/span><\/div>\r\n <div class=\"summary-row\"><span class=\"label\">Cancellation<\/span><span class=\"val\">Not available once accepted<\/span><\/div>\r\n <div class=\"summary-row total\"><span class=\"label\">Refund status once payment is made<\/span><span class=\"val\">Non-refundable, subject to mandatory law<\/span><\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n <nav class=\"toc\" id=\"toc\">\r\n <h3>On this page<\/h3>\r\n <ol>\r\n <li><a href=\"#nature\">What the ROP is<\/a><\/li>\r\n <li><a href=\"#fee\">Professional service fee<\/a><\/li>\r\n <li><a href=\"#no-cancellation\">No-cancellation policy<\/a><\/li>\r\n <li><a href=\"#no-refund\">When no refund applies<\/a><\/li>\r\n <li><a href=\"#covers\">What the fee covers<\/a><\/li>\r\n <li><a href=\"#completion\">Service completion<\/a><\/li>\r\n <li><a href=\"#suspension\">Suspension & termination<\/a><\/li>\r\n <li><a href=\"#exceptions\">Statutory rights & exceptions<\/a><\/li>\r\n <\/ol>\r\n <\/nav>\r\n\r\n <div class=\"policy\">\r\n\r\n <div class=\"section\" id=\"nature\">\r\n <div class=\"section-head\">\r\n <span class=\"section-num\">01<\/span>\r\n <h2>What the ROP is<\/h2>\r\n <\/div>\r\n <p>The Result-Oriented Program (ROP) is a limited-scope, result-oriented Amazon service engagement that assists the Client with technical setup, listing preparation, optimisation, launch, and sales-oriented implementation of one eligible product on Amazon.<\/p>\r\n <p>The ROP is specifically structured around achieving the Client's <strong>First Qualifying Amazon Sale<\/strong> \u2014 a genuine customer order for the eligible product, placed through the Client's Amazon Seller account, recorded by Amazon as an order\/sale, and not cancelled, rejected, or otherwise invalidated.<\/p>\r\n <div class=\"callout info\">\r\n <svg viewBox=\"0 0 24 24\" fill=\"none\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><circle cx=\"12\" cy=\"12\" r=\"9\"\/><path d=\"M12 8v5M12 16h.01\"\/><\/svg>\r\n <p><strong>Not an ongoing service<\/strong>This is not a monthly account-management agreement, subscription, retainer, or permanent Amazon management arrangement. It concludes once the ROP objective is met.<\/p>\r\n <\/div>\r\n <\/div>\r\n\r\n <div class=\"section\" id=\"fee\">\r\n <div class=\"section-head\">\r\n <span class=\"section-num\">02<\/span>\r\n <h2>Professional service fee<\/h2>\r\n <\/div>\r\n <p>The fee for the ROP is fixed at the time of engagement and covers the full scope described in your Service Agreement \u2014 Amazon Seller account setup, product listing creation, listing optimisation, product listing images, technical implementation, and product launch activities.<\/p>\r\n <table class=\"fee-table\">\r\n <tr><td>Professional Service Fee<\/td><td>\u20b925,000<\/td><\/tr>\r\n <tr><td>GST @ 18%<\/td><td>\u20b94,500<\/td><\/tr>\r\n <tr class=\"total\"><td>Total Payable<\/td><td>\u20b929,500<\/td><\/tr>\r\n <\/table>\r\n <\/div>\r\n\r\n <div class=\"section\" id=\"no-cancellation\">\r\n <div class=\"section-head\">\r\n <span class=\"section-num\">03<\/span>\r\n <h2>No-cancellation policy<\/h2>\r\n <\/div>\r\n <p>The ROP is a committed professional service engagement. Once payment has been made and the engagement accepted by DayHom Digital, the Client does not have a unilateral contractual right to cancel merely because the Client:<\/p>\r\n <ul>\r\n <li>Changes their mind, business plans, product, or strategy<\/li>\r\n <li>Becomes unavailable, or stops responding or cooperating<\/li>\r\n <li>Decides not to continue with the program<\/li>\r\n <li>Experiences personal or business circumstances<\/li>\r\n <\/ul>\r\n <p>Failure or refusal by the Client to continue cooperation does not automatically end payment obligations or create a refund entitlement.<\/p>\r\n <\/div>\r\n\r\n <div class=\"section\" id=\"no-refund\">\r\n <div class=\"section-head\">\r\n <span class=\"section-num\">04<\/span>\r\n <h2>When no refund applies<\/h2>\r\n <\/div>\r\n <p>No refund is payable merely because the Client:<\/p>\r\n <ul>\r\n <li>Changes their mind, or changes plans or product<\/li>\r\n <li>Stops responding or cooperating with the implementation process<\/li>\r\n <li>Decides not to continue, or discontinues the business<\/li>\r\n <li>Fails to provide information, documents, access, or approvals<\/li>\r\n <li>Fails to maintain sufficient inventory<\/li>\r\n <li>Fails to make third-party payments (e.g. Amazon fees)<\/li>\r\n <li>Decides not to sell the product after all<\/li>\r\n <li>Is dissatisfied with general marketplace conditions<\/li>\r\n <li>Experiences personal or business circumstances affecting participation<\/li>\r\n <\/ul>\r\n <div class=\"callout warn\">\r\n <svg viewBox=\"0 0 24 24\" fill=\"none\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M12 9v4M12 17h.01\"\/><path d=\"M10.29 3.86 1.82 18a2 2 0 0 0 1.71 3h16.94a2 2 0 0 0 1.71-3L13.71 3.86a2 2 0 0 0-3.42 0Z\"\/><\/svg>\r\n <p><strong>Payments are non-refundable<\/strong>Payments made toward the ROP are non-refundable, subject to any applicable mandatory law. No refund arises solely because the Client elects not to continue participation or fails to cooperate.<\/p>\r\n <\/div>\r\n <\/div>\r\n\r\n <div class=\"section\" id=\"covers\">\r\n <div class=\"section-head\">\r\n <span class=\"section-num\">05<\/span>\r\n <h2>What the fee covers<\/h2>\r\n <\/div>\r\n <p>The professional service fee covers DayHom Digital's committed resources, implementation work, expertise, operational capacity, and service engagement for the ROP \u2014 regardless of whether the Client ultimately continues to participate through to the First Qualifying Sale.<\/p>\r\n <p>DayHom Digital uses its professional expertise, implementation resources, systems, and processes to work toward the First Qualifying Sale within 30 days of the applicable Commencement Date, subject to the Client's full and timely cooperation. Beyond the First Qualifying Sale, DayHom Digital does not guarantee any specific number of sales, or long-term sales, revenue, profit, ranking, traffic, or marketplace performance.<\/p>\r\n <\/div>\r\n\r\n <div class=\"section\" id=\"completion\">\r\n <div class=\"section-head\">\r\n <span class=\"section-num\">06<\/span>\r\n <h2>Service completion<\/h2>\r\n <\/div>\r\n <p>The ROP is considered successfully completed upon achievement of the First Qualifying Sale, subject to reasonable confirmation through the Client's Amazon Seller account or other Amazon record.<\/p>\r\n <div class=\"callout ok\">\r\n <svg viewBox=\"0 0 24 24\" fill=\"none\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M20 6 9 17l-5-5\"\/><\/svg>\r\n <p><strong>Upon completion<\/strong>The ROP objective is fulfilled, the engagement is complete, no ongoing monthly management obligation arises, and no future-sales commitment arises. Any further service \u2014 ongoing account management, continuous listing or creative work, long-term PPC, and similar \u2014 requires a separate written agreement and commercial terms.<\/p>\r\n <\/div>\r\n <\/div>\r\n\r\n <div class=\"section\" id=\"suspension\">\r\n <div class=\"section-head\">\r\n <span class=\"section-num\">07<\/span>\r\n <h2>Suspension & termination<\/h2>\r\n <\/div>\r\n <p>DayHom Digital may pause implementation where required information, access, or approvals are unavailable, payment is outstanding, documentation is incomplete, eligibility is unresolved, Amazon restricts the account or product, continued implementation becomes technically unavailable, or the Client materially breaches the Agreement.<\/p>\r\n <p>DayHom Digital may also suspend or terminate the engagement where the Client materially breaches the Agreement, provides false or fraudulent information, fails to provide essential information, access, or payment, requests unlawful or prohibited activity, repeatedly fails to cooperate, misuses DayHom Digital's work or systems, or engages in abusive, threatening, or inappropriate conduct toward personnel.<\/p>\r\n <p>Termination or suspension arising from a Client breach does not create a refund obligation, subject to applicable mandatory law.<\/p>\r\n <\/div>\r\n\r\n <div class=\"section\" id=\"exceptions\">\r\n <div class=\"section-head\">\r\n <span class=\"section-num\">08<\/span>\r\n <h2>Statutory rights & exceptions<\/h2>\r\n <\/div>\r\n <p>Nothing in this policy is intended to restrict any mandatory statutory right or remedy available to the Client under applicable Indian law. Where a provision of this policy would otherwise conflict with a mandatory legal right, the statutory right prevails to that extent.<\/p>\r\n <p>DayHom Digital's aggregate contractual liability arising directly from the ROP Service Agreement does not exceed the professional service fee actually received. DayHom Digital is not responsible for losses arising from Amazon's own decisions or restrictions, marketplace changes, product or inventory issues, third-party platform failures, or circumstances beyond its reasonable control.<\/p>\r\n <div class=\"ack-list\">\r\n <div class=\"ack-item\">\r\n <svg viewBox=\"0 0 24 24\" fill=\"none\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M20 6 9 17l-5-5\"\/><\/svg>\r\n <span>This policy reflects the Client Acknowledgement signed as part of the ROP Service Agreement.<\/span>\r\n <\/div>\r\n <div class=\"ack-item\">\r\n <svg viewBox=\"0 0 24 24\" fill=\"none\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M20 6 9 17l-5-5\"\/><\/svg>\r\n <span>Disputes are first addressed through good-faith direct or management-level discussion, per the Agreement's dispute resolution terms.<\/span>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n <\/div>\r\n\r\n <div class=\"cta-band\">\r\n <div class=\"inner\">\r\n <div>\r\n <h2>Have questions before you continue?<\/h2>\r\n <p>Talk to our team about your specific situation, or head back to complete your checkout for the Result-Oriented Program.<\/p>\r\n <\/div>\r\n <div style=\"display:flex; gap:12px; flex-wrap:wrap;\">\r\n <a class=\"btn btn-ghost\" href=\"mailto:help@dayhomdigital.com\">Contact Support<\/a>\r\n <a class=\"btn btn-primary\" href=\"https:\/\/dayhomdigital.com\/training\/step\/asr\/\">\r\n <svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M19 12H5M12 19l-7-7 7-7\"\/><\/svg>\r\n Back to Checkout\r\n <\/a>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n <div class=\"contact-strip\">\r\n <span>DayHom Digital Private Limited<\/span>\r\n <a href=\"mailto:help@dayhomdigital.com\">help@dayhomdigital.com<\/a>\r\n <a href=\"tel:+919140641723\">+91 91406 41723<\/a>\r\n <span>CIN U85500UP2025PTC238544 \u00b7 GSTIN 09AAMCD2477R1ZP<\/span>\r\n <\/div>\r\n\r\n <\/div>\r\n<\/main>\r\n\r\n\r\n<div class=\"quick-checkout\" id=\"quickCheckout\">\r\n <a class=\"btn btn-primary\" href=\"https:\/\/dayhomdigital.com\/training\/step\/asr\/\">\r\n <svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M19 12H5M12 19l-7-7 7-7\"\/><\/svg>\r\n Back to Checkout\r\n <\/a>\r\n<\/div>\r\n\r\n<script>\r\n(function(){\r\n \/\/ Reveal sections on scroll\r\n var sections = document.querySelectorAll('.section');\r\n var revealObserver = new IntersectionObserver(function(entries){\r\n entries.forEach(function(entry){\r\n if (entry.isIntersecting) entry.target.classList.add('in-view');\r\n });\r\n }, { threshold: 0.12, rootMargin: '0px 0px -60px 0px' });\r\n sections.forEach(function(s){ revealObserver.observe(s); 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});\r\n }, { threshold: 0 });\r\n quickObserver.observe(hero);\r\n }\r\n})();\r\n<\/script>\r\n\r\n<\/body>\r\n<\/html>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>ROP Refund Policy \u2014 DayHom Digital Result-Oriented Program (ROP) \u2014 Refund Policy \u00b7 Last reviewed with the Service Agreement dated on file DayHom Digital Private & Confidential Legal \u00b7 Refund Policy ROP Refund Policy This policy explains how refunds work under the Result-Oriented Program (ROP) \u2014 a limited-scope, first-sale Amazon service engagement provided by DayHom […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_canvas","meta":{"footnotes":""},"class_list":["post-100044","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/dayhomdigital.com\/training\/wp-json\/wp\/v2\/pages\/100044","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/dayhomdigital.com\/training\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/dayhomdigital.com\/training\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/dayhomdigital.com\/training\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/dayhomdigital.com\/training\/wp-json\/wp\/v2\/comments?post=100044"}],"version-history":[{"count":4,"href":"https:\/\/dayhomdigital.com\/training\/wp-json\/wp\/v2\/pages\/100044\/revisions"}],"predecessor-version":[{"id":100053,"href":"https:\/\/dayhomdigital.com\/training\/wp-json\/wp\/v2\/pages\/100044\/revisions\/100053"}],"wp:attachment":[{"href":"https:\/\/dayhomdigital.com\/training\/wp-json\/wp\/v2\/media?parent=100044"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}